5 Signs You Need a Technology Consultant
The real costs of managing outdated infrastructure, accounting for more than 60 percent of total IT spend, and the potential costs of dealing with fallout from security breaches are primary factors driving industry leaders to continually address technology ecosystems. Managing these real and potential costs requires professional expertise and perspective, the latter of which is something that technology consultants are well positioned to provide given their exposure within any given industry. If you have yet to secure consulting or are seeking a better partnership, here are five elements to consider in your evaluation.
1. You Need New Perspective
Your internal systems and technology needs have evolved over time, and it’s difficult to look at them with objective eyes. You might have difficulty with a specific problem, or you might know the cause of the problem but struggle with internal disagreements about solving it.
A consultancy can cut through the noise and offer an independent appraisal of the problem and potential solutions. They also bring a much more diverse set of tools and skills than your internal team, allowing them to propose IT solutions you might never have thought of. Most importantly, the right consultancy can provide a solution-agnostic approach in an area crowded with commission-based vendors.
2. You Need Specialist Competencies
A modern organization utilizes a wide array of business technologies, using multiple platforms, development languages, and methods. As your tech stack becomes more complex, the skills required to maintain it become more complicated, too. Often this situation can subsume your in-house technology expertise, leaving the organization with no one to drive strategic technology initiatives.
This is especially true when you have a one-off project like launching a CRM system or updating your email servers — rather than keeping staff on full-time for a skill set that is not needed regularly, you can hire a technology consultant for the unique projects. Now the organization can benefit from both from an impartial perspective and specialized expertise to guide successful project execution.
3. You Need to Scale Up Resources
If you find that your IT department has run out of bandwidth, you probably need to scale up the capabilities of the department. Hiring additional people is a significant expense, but a consultancy on a retainer agreement can add resources when they’re needed and scale back when the project is over or the busy period has died down.
4. You Have an IT Emergency
Maybe your server is down. Maybe you need to restore terabytes of data from a backup server offsite and you don’t know where to begin. Maybe you’ve suffered a serious security breach and need to upgrade your entire system. In these scenarios, having a consultancy that is responsible for monitoring ecosystem health is a lifesaver. Experienced consultants can assess the problem and start delivering a solution immediately, mitigating damage and updating your systems quickly.
5. Your Budget is Tight
It might seem counterintuitive that hiring a consultancy would save you money, but the impact on realized revenue can be powerful.. The technology needs of business continue to become vastly more complicated, and for most organizations, it’s simply not feasible to hire enough people to cover all areas of need.
A consultancy grants you access to all the skills and experience of a fully-fledged corporate IT department at a cost much lower than the salaries of a complete department. You’ll also gain access to more flexibility and versatility for any future upgrades you need to make.
The Technology Partnership
The cost of kicking a technology consultancy decision down the road is high. Aging infrastructure is costly to maintain, and oversights in security are damaging to operational abilities and reputation. Building a productive technology consulting partnership that covers expertise and responsiveness is critical.
Madison Taylor Technology recommends vetting potential technology partners to determine a best fit based on the provision of objective insights and tools based on data-driven research, actionable results to meet business priorities, and a strategic framework to guide recommended initiatives. Whether you’re just starting your ecosystem evaluation or seeking a specific technology solution to encourage business goal attainment, the time to start a conversation with prospective technology partners is now.
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